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Journals ACM SIGCAS Computers and Society Volume 20 Issue 3

Using Information System Technology to Coordinate Specialized Services for the Elderly W. Looman, L. Noelker & G. Deimling Margaret Blenkner Research Center, The Benjamin Rose Institute 500 Hanna Building, 1422 Euclid Avenue, Cleveland, OH 44 115 1989 ABSTRACT In mid-1988 six of Cuyahoga County ™s non-profit providers of respite service to caregivers of persons with Alzheimer ™s disease began a project (SISTERS: Shared information system Iechnology to Evaluate Respite services) to develop an interagency database. This grew out of an existing PC-based information system at The Benjamin Rose Institute that was designed to improve the operation of its specialized respite program and facilitate its monitoring. The SISTERS project ™s aims include: improving the design and delivery of community respite services using information system technology; improving the effectiveness of each participating program through standardized forms and documentation via a PC-based system to track clients, monitor service delivery, and provide for quality assurance; and disseminating the design and technology of this system as a model for coordinating and evaluating respite programs. The resulting integrated database was comprised of four compatible subsystems: Inquiry/intake, Assessment, Service Delivery, and Client Satisfaction/Quality Assurance. During the first year of database use, intake data were collected

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Using information system technology to coordinate specialized services for the elderly

Looman, W.; Noelker, L.; Deimling, G.
ACM SIGCAS Computers and Society , Volume 20 (3)
Association for Computing Machinery – Aug 1, 1990

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