UserAutonomy WhoShouldControlWhatand When?A CHI 96 Workshop Batya Friedmanand WorkshopParticipants Introduction Autonomy is fundamental to human flourishing and self-development (Gewirth, 1978; Hill, 1991). If we also accept that technology can promote human values (Friedman, 1997; Winner, 1985), then an important question emerges: How can we design technology to enhance user autonomy? In this workshop, we addressed this question. We built on the organizers' previous framework for understanding user autonomy (1) to analyze participants' research and design experiences of user autonomy in system design, (2) to characterize designs that support user autonomy, and (3) to identify design methods to enhance user autonomy. We report on those activities here. ogy or that their goals may be influenced by the larger social context. To provide a framework for fruitfiA discussion in this workshop, the organizers then identified four aspects of computer systems that can contribute to user autonomy. amount will depend on the type of system (e.g., less for an e-mail program, more for a CAD system). But at whatever point the amount of training goes beyond what the user sees as reasonable, autonomy is compromised. KnowledgeAboutthe System Sometimes, in order to use a system as desired, a user must know how
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User Autonomy: Who Should Control What and When? A CHI 96 workshop
Friedman, Batya
Follow ACM SIGCHI Bulletin
, Volume 30 (1)
Association for Computing Machinery – Jan 1, 1998
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