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Journals ACM SIGCHI Bulletin Volume 19 Issue 3

As technology changes, it has become common to develop now generations of existing software to reflect these advances. The focus of this research is how changes in the user/computer dialogue structure will affect the performance of users who are familiar with an earlier version of the product. In the case of menu-based systems, changes in new releases frequently involve modification of the underlying menu structure (e.g., IBM DisplayWrite series, DBaseIII -DBaseIII+). We investigated whether changing the semantics and structure of a popular menu-driven word-processor would permit transfer of existing knowledge of the word-processor to the new version.

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TRANSFER BETWEEN SIMILAR MENU SYSTEMS

Foltz, Peter W.; Davies, Susan E.; Polson, Peter G.; Kieras, David
ACM SIGCHI Bulletin , Volume 19 (3)
Association for Computing Machinery – Jan 1, 1988

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