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The Zen of Interface Design Maria G. Wadlow designers at work, whether the product was a car, a computer, or a pair of jeans. The importance of design seemed to be played up quite a bit by advertisers these days, though it is still not clear whether this attention to design helped or hindered the process. Lately, there has been a decided lack of publicity about interfaces and interface design. "User friendly" has become so overused as to be useless as a meaningful term and is rarely heard these days. Much of the media excitement of the 1980s is gone, whether due to belttightening by the big corporations or because the public's interest in the issues of design have waned. Or perhaps, and I'm really hoping this is the reason, perhaps we're just moving on. Perhaps all of the attention, sincere or otherwise, to interfaces and user-friendliness, and ergonomics and all of those buzzwords has begun to pay off. Perhaps consumers are no longer feeling lucky if they get a video cassette recorder that they can actually operate, but are feeling cheated if they don't. Perhaps welldesigned products are becoming the norm and poorly-designed products are losing money.

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The Zen of interface design

Wadlow, Maria G.
ACM SIGCHI Bulletin , Volume 26 (2)
Association for Computing MachineryApr 1, 1994

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