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Journals ACM SIGCHI Bulletin Volume 24 Issue 4

A scenario is a description of a set of users, a work context, and a set of tasks that users perform or want to perform. A scenario sketches future technologies that will help users do the things they want to do. A scenario blends a carefully researched description of some set of real ongoing activities with an imaginative futuristic look at how technology could support those activities better.

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The use of scenarios in design

Nardi, Bonnie A.
ACM SIGCHI Bulletin , Volume 24 (4)
Association for Computing Machinery – Oct 1, 1992

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