The MITRE Map Navigation Experiment Jeffrey L. Kurtz, Laurie E. Damianos, Robyn Kozierok, Lynette Hirschman The MITRE Corporation; 202 Burlington Road; Bedford, MA 01730 Introduction We describe a collaborative computing experiment conducted at the MITRE Corporation.1 We were interested in evaluating how well services, such as audio, text conferencing, and image sharing, supported information sharing and collaborative planning. We chose a map navigation scenario, which was familiar to a wide range of potential subjects. Each participant had access to a common road map as well as to private information that had to be shared in order to find a valid route. We compared two system configurations: one with audio conferencing and one with text conferencing only. One goal in conducting this experiment was to exercise the scenario-based methodology defined by the Evaluation Working Group (EWG) of the DARPA Intelligent Collaboration and Visualization Program [1]. Additionally, we wanted to collect data in order to provide feedback in the design of a system. Using measures and metrics from the EWG Methodology document, we wanted to investigate the relationship between the use of audio and factors like task outcome (time and route score), satisfaction, and communication turns. Our hypotheses were: ¢
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