The M/G/s queueing system is the oldest and most classical example of multiserver systems. Such multiserver systems are commonplace in a wide range of applications, ranging from call centers to manufacturing systems to computer systems, because they are cost-effective and their serving capacity can be easily scaled up or down.
/lp/association-for-computing-machinery/the-effect-of-higher-moments-of-job-size-distribution-on-the-LZGYSpC2nt