The ATGKnowledgeManagementTechnologies Laboratory Daniel M. Russell Introduction The Knowledge Management Technologies was a collection of groups working toward a common goal: create the next generation of tools to give Mac users the ability to access and manipulate ever larger and more sophisticated kinds of information. The lab had five areas, each with a distinct mission. In its structure, the lab took on a variety of ways to approach the issues of knowledge management. systems design (User Experience Research, Interaction Design), to underlying data access (Information Access, Intelligent Systems). It was our belief that only a coordinated effort that bridged the entire process from user requirements through underlying infrastructural support would be able to make effective headway in this area. KMT Groups UserExperience Research (Blake Ward, manager) UER focused on understanding the user-centered issues of computation. Areas of specific work included: ¢ studies of user needs in specific domains, ¢ sharing awareness information between colleagues in small work groups, ° alternative task-centered ways of organizing work, ¢ sonofication of complex data streams, ¢ making sense of large data sets. The members of UER spanned the spectrum from system builders to visual designers to cognitive scientists. From this overtly multidisciplinary
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The ATG knowledge management technologies laboratory
Russell, Daniel M.
Follow ACM SIGCHI Bulletin
, Volume 30 (2)
Association for Computing Machinery – Apr 1, 1998
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