Harry E. Blanchard Standards for Usability Testing O n March 5-6, 1998, a workshop was held at the offices o f the U.S. National Institute o f ~'~ Standards (NIST) in Gaithersburg, Maryland. This is of direct interest to standards watchers in the United States, and perhaps bears watching for those elsewhere. The workshop was entitled "The Application of Usability Testing Results As Procurement Criteria for Software," and was cochaired by Jean Scholtz of N I S T and Keith Butler of Boeing. It was jointly sponsored by N I S T and S I G C H I . T h e workshop is an attempt to define a standardized usability testing process and report format for the benefit o f software consumer companies and software vendors. Before describing more about this workshop, a short word about the role o f NIST. N I S T is a U.S. government agency, part o f the Department of Commerce. It is not, however, a standards creating body for industry in the U.S., although it does have a minor role in creating and administering standards for the benefit o f agencies in the U.S. government itself. N I S
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