Commentary 24 Lee, R.H. (1994). Design issues for hypertext coaching systems. Paper presented at the 42nd Technical Writers' Institute, Troy, NY: Rensselaer Polytechnic Institute, June 7-10. PC Magazine. (1988). "PC Magazine Survey." March 29, pp. 4041. Redish, J.C. (1993). Understanding readers. In C. Barnum and S. Carliner (eds.), Techniquesfor Technical Communicators, pp. 1441. NY: Macmillan. Redish, J.C. (1988). Reading to learn to do. Technical Writing Teacher, xv(3), Fall, pp. 223233; reprinted in IEEE Transactions in Professional Communication, 32(4), December 1989, pp. 289-293. Seeking the Future of Software Documentation by David K. Farkas Department of Technical Communication University of Washington Edmund Weiss is an iconoclast; he is more than willing to challenge established points of view. His article is complex and includes some debatable claims and, perhaps, some idiosyncratic viewpoints, but it's also shrewd and provocative. Weiss is one of the Grand Old Men of the profession; he reads broadly, thinks deeply, and has watched the computer industry and especially the documentation side of it unfold decade by decade. Ed Weiss is definitely someone worth hearing from. Weiss presents an entire history of computer documentation and its ties to user interface design. His history takes us from the crude
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