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Journals ACM SIGDOC Asterisk Journal of Computer... Volume 20 Issue 1

Although supportive of the discussed methods, this response to "Using Contextual Inquiry to Learn About Your Audience" suggests that potential users of this method should consider the inherent limits on generalizability, an alternate method with many of the same strengths, and the challenges to validity that any workplace research encounters.

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Response to “using contextual inquiry”

Kleimann, Susan
ACM SIGDOC Asterisk Journal of Computer Documentation , Volume 20 (1)
Association for Computing Machinery – Feb 1, 1996

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