Reaction to S I G I R 99 P a n e l on User Interface Issues Gene Golovchinsky FX Palo Alto Laboratory Palo Alto, CA A panel held at the SIGIR99 conference, reflecting the mandate of the conference to focus on user interface issues, raised some interesting questions regarding applying results of user studies and observations to the design of information retrieval systems and interfaces. In part, the panel echoed a problem well-known to the IR community: how can we respect the tradition and methodology of search engine evaluation and at the same time recognize and adapt to the emerging role of interactive information retrieval? The community, it seems, has a few choices: Retain focus on search engines. Should SIGIR, as a community, reject the emphasis on interactive use and focus on the underlying indexing and retrieval technology? Surely there are communities such as CHI and CSCW that can pick up the technology and apply their expertise in understanding the larger social issued introduced by wide-scale use to produce useful and usable tools. Combining SIGIR expertise in core technology with design expertise from CHI should in the long run produce powerful and easy to use systems. Shift
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