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Journals ACM Journal of Computer Documentation (JCD) Volume 26 Issue 4

Two complementary cognitive theories help to explain how novice technical communicators learn effective search methods: information foraging theory, a model of information-seeking behavior that combines human-computer interaction with anthropological constructs; and strategic planning theory, a communication model of how humans plan and achieve social goals. The paper includes an extended example of how a new communicator might learn to use both models on the job.

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Planning and information foraging theories and their value to the novice technical communicator

Gattis, Lyn
ACM Journal of Computer Documentation (JCD) , Volume 26 (4)
Association for Computing Machinery – Nov 1, 2002

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