Commentary 27 Groupware research has neglected cross-cultural teams. Perspectives on Groupware for Cross-Cultural Teams J.C.Nordbotten Department of Information Science University of Bergen N5020 Bergen, Norway joan@ifi.uib.no Rita Vick adresses (Vick, 1998) an increasingly important concern, namely the impact of cross-cultural characteristics on international, distributed teamwork. The Internet supports increasing organizational globalization, within which international and distributed teams can work using computer supported cooperative work (CSCW) tools. As rick points out, there is insufficient knowledge about how cross.cultural teams work and how use of CSCW tools affects international team member participation. Vick's paper reviews current expectations on the use of teams for problem solving and decision making and presents a number of problem areas, both general and cross-cultural, that computer-mediated teamwork encounters. The paper focuses on decision support tools for teamwork and reports some of the observations made during their use. The aim of the paper is to outline areas for further, experi. mental study, particularly focused on cross-cultural aspects of computer.mediated teamwork. One important class of CSCW tool for team support is the Electronic Meeting System, EMS. These systems record communication messages as they come in, in both a time- and space-independent perspective, thus supporting both concurrent discussion
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Perspectives on groupware for cross-cultural teams
Nordbotten, J. C.
Follow ACM SIGDOC Asterisk Journal of Computer Documentation
, Volume 22 (2)
Association for Computing Machinery – May 1, 1998
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