Organizing Web Site Information: Principles and Practical Experience A CHI 99 Workshop Kate Dobroth, Paul McInerney, and Sharon Smith Introduction As web sites continue to grow in their complexity, one of the most important usability design decisions is how to structure the web site topic hierarchy. This decision lays the groundwork for designing other aspects of the site, e.g., the home page table of contents, and for categorizing new documents in the topic structure over the life of the site. Organizing web sites is a timely topic as evidenced by the recent spate of publications on this topic [1] [2] [3] and by NIST's recent release of a tool, WebCAT, to help users participate in organizing their web site. More significantly, the organization is probably the limiting factor on success for web sites that provide useful information. If anything is clear about the organization of web sites, it is that there is no single best way to go about it. Different types of web sites seem to demand different approaches to organization. For example, a site geared toward product support might use a task-oriented scheme that steps users through a process of problem-solving. Other sites, such as an
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Organizing Web site information: principles and practical experience
Dobroth, Kate; McInerney, Paul; Smith, Sharon
Follow ACM SIGCHI Bulletin
, Volume 32 (1)
Association for Computing Machinery – Jan 1, 2000
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