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Journals ACM SIGMETRICS Performance Evaluation Review Volume 29 Issue 3

The optimal control of performance measures in high-volume commercial web sites requires a fundamental understanding of the interactions between the diverse set of Internet services that support customer needs and the different importance levels of these services to both the customer and the e-commerce merchant. We present a study of the server control policy in a multiclass queueing network that maximizes a particular function of profit, or minimizes a particular function of cost, across the different classes of Internet services.

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Optimal scheduling in queueing network models of high-volume commercial web sites

Squillante, Mark S.; Xia, Cathy H.; Zhang, Li
ACM SIGMETRICS Performance Evaluation Review , Volume 29 (3)
Association for Computing Machinery – Dec 1, 2001

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