Megatrends or Megamistakes? Whatever Happened to the Information Society? Tom Forester School of Computing & Information Technology Griffith University, Queensland, Australia What ever happened to the Information Society? Where is the Information Age? What, indeed, happened to the "workerless" factory, the "paperless" office and the "cashless" society? Why aren't we all living in the "electronic cottage," playing our part in the push-button "teledemocracy" - or simply relaxing in the "leisure society," while machines exhibiting "artificial intelligence" do all the work? Remember when the microchip first appeared on the scene in the late 1970's and we were told that social transformation was inevitable? Remember the Siemens report, which allegedly predicted that 40 per cent of office jobs would soon be sacrificed to the "job destroyer"? And the plan by one Dutch political party for a new tax on automation? Remember, indeed, the US Senate committee report which earnestly discussed the social implications ofa 22 hour work week by 1985 and retirement at age 38? Recall, too, how we have been regularly assaulted with trendy buzz-words and ugly acronyms by market researchers and computer vendors over recent years, promising us that the videodisc, the video telephone, electronic mail, teleconferencing, videotex,
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