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The study of technology should not limit its scope to hardware, software, applications and systems; it should also involve language, how language shapes and is shaped by information, how information becomes knowledge, and how dominant knowledge can become power, all within the complex contexts of human culture. Technology transfer, the transfer of the knowledge of technology, is mediated by language, which, paradoxically, is itself a technology. What happens, then, when one community attempts to transfer knowledge of technology to an outside community? Sometimes the transfer occurs smoothly resulting in different and diverse communities willingly constructing shared knowledge together. Sometimes conflicts arise and the transfer of knowledge, when forced, can become a struggle on social, economic, and political levels.

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Information, technical writing, knowledge and power: a case study of NASA's Cassini project

Valentino, Mattio
ACM SIGDOC Asterisk Journal of Computer Documentation , Volume 23 (1)
Association for Computing MachineryFeb 1, 1999

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