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Journals ACM SIGCSIM Installation Management Review Volume 4 Issue 1

The purpose of this investigation is to try to classify computer center users into distinct groups or 'types' of users. The ability to break users into distinct 'groups' would be useful in job scheduling, providing user seminars, acquisition of canned programs and providing program documentation, etc.

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Identifying groups of computer users through factor analysis

Carson, Gary L.
ACM SIGCSIM Installation Management Review , Volume 4 (1)
Association for Computing Machinery – Jan 1, 1975

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