Computers and Society Food For Thought Human Values and the Future of Technology Ben Shneiderman ~bliversi ty q f Maryland College Park, M D 20742 ben@cs, umd edu Page 15 September 1995 While I appreciate constructive criticism, these comments hardly sound helpful. These critics focus on the harmful side-effects and are fearful of the future. I reject this negative attitude, and hope you will stand proudly with me and other professionals in taking active responsibility for the future of science and technology and its impact on our society. We don't want to go overboard to excessive optimism, but we want to get to work on problems where we can make a constructive contribution. Let me tell you about how we've pursued these goals in our research group at the University of Maryland. We've chosen to work hard to get projects that apply technology in constructive ways. For example, we've worked on an Online Public Access Catalog for the United States Library of Congress's vast holdings. The existing system required a 3 to 6 hour training course and used complex typed commands. Based on our research, we helped the Library of Congress staff to design a touchscreen system that
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