Getting It Across Layout Issuesfor Kiosk Systems Jan Borchers,Oliver Deussenand ClemensKni#zer A clearand appealingscreen layout is crucial to the successofon-line kiosk systems,public terminals that are connectedto a network. This paper addressestheproblem of devetopingsuch a layout, and provides severalguidetines, drawn~om traditional typographyand Gestaltpsychologyas well ashore hypertextauthoring, and human-computer interaction. 7b identij~ how a kiosk system}primary task influences optimal layout, kiosk systemsare classifiedinto s~ur basic types. The usabiliopof HTML (Hypertext Markup Language) 2.0 and 3.0 to write documentsJ~r thesesystems is discussed, and some alternative existing environments arepresented. terns, and eipecially kiosks, have many aspects that require additional rules and guidelines to be defined. To simplify maintenance, even kiosks that do not have to exchange data with some central system to fulfil their purpose are being connected to networks, usually via telephone lines. With the development of the World-Wide Web [Berners94a], writing pages for such systems using the Hypertext Markup Language, H T M L [Berners94b], has become feasible. We will show in what respects H T M L in its present version is insufficient for such a task, how the emerging standard, HTML3 [Raggett95], improves this situation, and how other existing standards relate to these solutions. Introduction Kiosk systems are
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