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Journals ACM SIGDOC Asterisk Journal of Computer... Volume 16 Issue 1

In The Nürnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill , John Carroll builds a case for online training as a replacement for a user's manual, a traditional part of the paper library for computer products. In this commentary, I too will argue for a type of minimalist online tutorial as the primary means of user support, but I'll suggest something far different from the "minimal manual."

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From document to knowledge base: intelligent hypertext as minimalist instruction

Carlson, Patricia A.
ACM SIGDOC Asterisk Journal of Computer Documentation , Volume 16 (1)
Association for Computing Machinery – Jan 1, 1992

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