V H viewpoints DOI:10.1145/2076450.2076462 Rose McDermott Privacy and Security emotion and Security Examining the role of human emotional response in making complex security-related decisions. aV e YO U eV er tried to convince someone to love you? Or has anyone ever tried to convince you to love them? A person can present the most logical and irrefutable arguments in the world about how well suited you are, how well you get along, how many critical values you share, and how complementary your interests and skills appear. The arguments may even be true. But the problem is you just don t feel it, so no amount of logic ever seems to overcome the lack of emotion. Conversely, if you feel the love, no amount of rational calculation can dissuade you, as the high divorce rate attests. Security is like that as well. There is a reality to it. But there is also a feeling, right or wrong, that undergirds it as well. And those emotions are susceptible to manipulation, both strategic and accidental. Take, for instance, the U.S. Department of Homeland Security, and the myriad additional measures that have been put in place in airports since the attacks on
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Emotion and security
McDermott, Rose
Follow Communications of the ACM
, Volume 55 (2)
Association for Computing Machinery – Feb 1, 2012
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