EDITOR'S nOTEBOOH QUESTIONNAIRE What Is Systems Documentation? A lot has changed in the computer world as well as the world undergoing the computer revolution since SIGDOC was founded a decade ago. During this time perceptions of the term "systems documentation" have changed as well. In the beginning, large computer shops (universities, Fortune 500 companies, military shops) all came to realize the problems with a poorly documented collection of software. So they hired people or assigned their own people to solve the problems. It soon became apparent that the job was far too big for humans, so these people wanted to automate the process. It also became clear that no standards existed by which to measure the quality of the end product (systems documentation). Another major thorn in the side of the people assigned to the problem was the fact that management saw documentation as a clerical task, while the new professionals knew that it took just as much skill and knowledge to document the software as it did to build it. Thus SIGDOC was born. At first, most shops relied on a central computing facility. Users sent their data in, and the computer group returned their output the
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Editor's notebook: a questionnaire
Patterson, Diana
Follow ACM SIGDOC Asterisk Journal of Computer Documentation
, Volume 12 (3)
Association for Computing Machinery – Oct 1, 1986
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