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Results obtained from our past research programs were used to provide managers with models and tools that concern the process of organizational knowledge management. The models and tools are based on actual data. They aim at allowing the alignment of the continuous training to the business strategic plan. The analysis of empirical data allowed the finding of factors, criteria and weights to be incorporated in a model named ECONOF. This paper first presents this multicriterion model with the software tool related. An example of criteria and subcriteria is presented. The process of finding criteria with their associate weights is explained. Results produced by ECONOF are then presented. The model helps managers to find continuous training activities that fit the priorities and resources set in the strategic plan. Then, we explain why we decided to move towards a mathematical model. The basic mathematical model that was developed from a subset of criteria and subcriteria used and validated with the existing ECONOF multicriterion model is then presented. Future enhancements of the mathematical model are finally mentioned.
ACM SIGCUE Outlook – Association for Computing Machinery
Published: Mar 1, 2001
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