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Changes in the user base of computer systems have increased the importance of user documentation. Technical writers must assume more responsibility in the development of a software system, and need the proper tools and equipment to accomplish the job. Changes in the technology of documents and document production dictates participation in the design of such systems by technically trained writers. The result is increased use of the system, happier users, and more sales of the system.

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Document production in the real world

Cahill, Andy
ACM SIGDOC Asterisk Journal of Computer Documentation , Volume 10 (3)
Association for Computing MachineryOct 1, 1984

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