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Journals ACM SIGCHI Bulletin Volume 23 Issue 3

Anyone who tries to keep up with the diverse literatures that inform the design of computer-human dialogs and other forms of online information will appreciate this accessible, readable synthesis and the advice that it offers. Horton spans a wide range of research, practice, and theory, culling out implications for design and making them accessible to the writer or developer.

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Designing & Writing Online Documentation: Help Files To Hypertext by William K. Horton (John Wiley & Sons, 1990, 364 pp.)

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