Designing and Prototyping ZIPortable Hypertext Application Duane Ressler, SAS Institute Inc. Dee Stribling, SAS Institute Inc. Introduction Writers. editors, and others involved in the documentation process,are increasingly becoming active participants in the &rendtowards moving hardcopy documentation online. The process of implementing softcopy documents involves addressing many complex issues. If online information is to be provided for a diverse product set to users across a variety of operating systems, then the process of researching the potential for online information becomes even more complicated. At SAS Institute, our diverse, but integrated set of software products added an additional challenge: our ultimate goal would be to create not just hypertext, but hyperdocuments-online information combining hypertext and hypermedia with other software applications (see Martin, 1990). In short, we were faced with the challenge of exploring portabIe online information applications to document a wide-range of software products. The key question we needed to addresswas What should our online information actually look like under different operating systems, for different products, and for different segments of our user population? There are many different ways to try and answer this question. For example, you can explore the feasibility of using online information and hypertext by
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