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DECISION SUPPORT SYSTEMS D BY SIMON FRENCH AND MURRAY TUROFF ecision support system (DSS) has become a multifaceted term covering a wide range of functions and uses, too many to list fully here. For example, systems might support operational, tactical, or strategic decision making. They might simply provide summaries of data; they might forecast future developments in the context of present circumstances or they might simulate the future after some postulated action has been taken; they might take account of uncertainties; and they might help the decision makers explore their own perceptions and values. Further, they might be designed to work with individuals or with groups, and the groups may work in the same time and place or at distant locations, working perhaps asynchronously over the Internet. The systems may be built on large databases or models or both, or they may simply seek to organize and communicate results to differently skilled groups of decision makers to build a shared understanding. Here, we shall focus on some issues that seem key to us in the role of DSS in emergency response and management (for more general discussions, see [2, 3].) FIT TECHNOLOGY TO PURPOSE All information systems
Communications of the ACM – Association for Computing Machinery
Published: Mar 1, 2007
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