Commentary 16 The intellectual challenges of building a useful document-design knowledge matrix Commentary on Wright Thomas R. Williams Judith Ramey Department of Technical Communications University of Washington Seattle, WA. 98195 tom@uwtc.washington.edu jramey@u.washington.edu We are pleased to have the opportunity to comment on Wright's informative and provocative discussion of where we currently find ourselves in the field of information design. Her discussion raises several important issues both for practitioners and for researchers and articulates significant challenges that face the profession now and into the near future. She proposes at least a preliminary solution to one of the profession's more pressing problems: how to represent what we know about document design in a form that is useful to document designers, that makes explicit the nature of the tradeoffs inherent in the design choices we make, and that helps to highlight gaps in our knowledge. We should note that we believe that the title of her article unnecessarily and somewhat incorrectly narrows the scope of her discussion. The issues she raises, we believe, are much broader and may have more important implications than simply the use of graphics, as important as that subject itself surely is. Essentially, we interpret Wright as
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Commentary on Wright
Williams, Thomas R.; Ramey, Judith
Follow ACM SIGDOC Asterisk Journal of Computer Documentation
, Volume 22 (4)
Association for Computing Machinery – Nov 1, 1998
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