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CHI 99 SIG: User Interfaces for Electronic Product Catalogs Jiirgen Koenemann and Markus Stolze Online shopping over the World-Wide Web has become a major commercial application in 1998 and volume is rapidly growing. At the same time usability of these sites is a serious problem as significant numbers of users (I/2 - 2/3, depending on study) fail to find what they are looking for. A number of HCI techniques, tools, and methods are used to design, realize, and evaluate new forms of interaction to address this problem. Electronic Product Catalog (EPC) Interfaces are an interesting application area for a wide range of HCI research, including human searching and browsing in complex hypermedia spaces, information visualization, virtual reality, agent support, user modeling, and group-oriented work such as recommender systems. The SIGserved as an outlet to bring together people with interest in this topic. We solicited 10-Minute contributions on the CHI-WEB discussion list prior to CHI for a more structured SIG given its expected size. Indeed, over 80 participants took part. About 80% of SIG participants came from the U.S. and 20% represented European entities. Over 90% came from commercial organizations ranging from small consulting firms to large multinational corporations.

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CHI 99 SIG: user interfaces for electronic product catalogs

Koenemann, Jürgen; Stolze, Markus
ACM SIGCHI Bulletin , Volume 31 (4)
Association for Computing MachineryOct 1, 1999

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