Commentary 15 Charting The Future of Technical Communication: SIGDOC 94 and The Great Divide by Brad Mehlenbacher English Department North Carolina State University brad_m @unity.ncsu.edu As technology advances and the evolution to online continues, technical communicators will play an even greater role in mediating the human/machine chasm (Orbeton, 1994, p. 250).1 Introduction Two years ago, writing about the Associationfor Computing Machinery's Special Interest Group on Systems Documentation Conference (ACMSIGDOC92), I concluded an article in this journal with the prediction that telecomputing and wide-area intelligent systems would eventually transform the status of technical writers to that of global communicators although, I admit, at the time I had a limited vision of just how that prediction would play itself out (Mehlenbacher, 1993). Indeed, the conference papers presented at last year's SIGDOC 94 conference held in Banff, Alberta, Canada, raised many theoretical and practical issues intimately related to that original prediction. It is interesting to note, however, that I still came away from both the conference and its proceedings asking myself what the relationship between technical communicators and communication technologies will look like in two years. In this article, I review the SIGDOC 94 proceedings and, importantly, attempt to sketch out
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