Commentary 18 Documentation has to go beyond GUI details and describe TASK objects and actions .... A screenspecific play-by-play may seem comforting, but it's not the best way to promote Iongterm learning! 15. International Organization for Standardization (Geneva), ISO 8879 (1986) C. Goldfarb, The SGML Handbook, New York: Oxford University Press, 1990 16. Military Handbook, Department of Defense Computer-Aided Acquisition and Logistical Support (CALS) Program Implementation Guide, MIL-HDBK, Dec. 1988 17. This conception of the "agent" appears in Marvin Minsky's The Society of Mind (New York: Sinmn and Schuster, 1985); an agent is any part or process of the mind that by itself is simple enough to understand- even though the interactions among groups of such agents may produce phenomena that are much harder to understand. (p. 326) 18. E. H. Weiss, "Of Document Databases, SGML, and Rhetorical Neutrality," IEEE Transactions on Professional Communication, Vol. 36, No. 2, pp. 58-61, 1993 Are We Really Entering a Post-Usability Era? by Janice (Ginny) Redish, Ph.D. Redish & Associates, Inc. 6820 Winterberry Lane Bethesda, MD 20817 Ed Weiss has written a thought-provoking article about c o m p u t e r development, technical documentation, and usability. Weiss believes that, in
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Are we really entering a post-usability era?
Redish, Janice
Follow ACM SIGDOC Asterisk Journal of Computer Documentation
, Volume 19 (1)
Association for Computing Machinery – Mar 1, 1995
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