APPLICATIONS FOR INFORMATION RETRIEVAL TECHNIQUES IN THE OFFICE W. Bruce Croft COmputer and Information Science University of Massachusetts Amilerst, MA 01003 I. New applications for IR techniques The advent of workstations with significant local processing power and memory, together with The traditional application of statistical the communication large the technology capable of document indexing and retrieval techniques is in systems for handling large, centralized files of bibliographic the citations, content information. abstracts These systems store (or for full text) and of connecting led to networks of workstations, has of These personal are as with or development systems. profession-based systems managers, a set of The which provide professionals (such doctors, software developers) representatives documents and hundreds thousands of provide efficient tools to help them accomplish their tasks. sophistication of search mechanisms for the user. system is a major Building such a and the have, in the tools could vary widely, mail facility to an undertaking systems from a simple electronic commercially understandably, available been expert system which provides information on very specific topics. (OIS) is an conservative An office especially information important system type of of view investigating or incorporating new techniques. Experimental systems which with typically deal profession-based
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