HCI and the Web William Hudson, Editor chi-Bulletin-Web@acm.org An Early Millennial Retrospective Under normal circumstances you might not expect to see a retrospective of the new millennium for at least a few more years (or perhaps a few hundred, depending on your enthusiasm for such things). However, given that this column started in 2000 and that web time is a fairly accelerated phenomenon, it seemed appropriate to pay a brief visit to bygone days for this final print edition of the Bulletin . Our journey begins in the year the internet industry collapse began. The term "dot bomb" may have been born in the 1990's but 2000 was its coming of age. Jakob Nielsen wrote an Alertbox in the middle of the year foretelling the death of web design, primarily from a usability perspective. In my first Bulletin article, Web evolution: Is HCI an endangered species, I looked at some of the implications of the dot.com demise and considered the future of web design. Have things changed? In general I believe they have. E-commerce sites in particular have discovered what works and what doesn't in terms of converting visits into sales. Happily, clear consistent navigation based on other
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