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Journals ACM SIGIR Forum Volume 41 Issue 2

Retrieval system experimentation has assumed that user requests represent a single information need. The problem is identifying and meeting this need. Search engine experience demonstrates that this assumption is far from holding in the real world. Responding appropriately to this fact raises new issues for research on retrieval system theory, design, and evaluation.

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Ambiguous requests: implications for retrieval tests, systems and theories

Spärck-Jones, Karen; Robertson, Stephen E.; Sanderson, Mark
ACM SIGIR Forum , Volume 41 (2)
Association for Computing Machinery – Dec 1, 2007

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