Agent technology is a key enabling component in bringing about Hewlett-Packard e-services vision, and for that reason, HP Labs is making significant investments in research in this area. Work on agent technology at HP labs includes agent-mediated B2B e-commerce, distributed agent-based personalization, agent-based trading of Internet bandwidth, automated auction design, mobile agents, user profiling and FIPA standardization activities, among other things. In this article, we describe our work on Agent-mediated B2B e-commerce. We do that based on the lifecycle of a B2B interaction in which the contract plays a fundamental role. The lifecycle comprises the stages of matchmaking, negotiation, contract formation and contract fulfillment. We highlight our research in each of these areas and in service composition.
Agent mediated electronic commerce research at Hewlett Packard Labs, Bristol
Agent Mediated Electronic Commerce Research at Hewlett Packard Labs, Bristol Chris Preist Hewlett Packard Labs Bristol Agent technology is a key enabling component in bringing about Hewlett-Packard e-services vision, and for that reason, HP Labs is making signi cant investments in research in this area. Work on agent technology at HP labs includes agent-mediated B2B e-commerce, distributed agent-based personalization, agent-based trading of Internet bandwidth, automated auction design, mobile agents, user pro ling and FIPA standardization activities, among other things. In this article, we describe our work on Agent-mediated B2B e-commerce. We do that based on the lifecycle of a B2B interaction in which the contract plays a fundamental role. The lifecycle comprises the stages of matchmaking, negotiation, contract formation and contract ful llment. We highlight our research in each of these areas and in service composition. 1. EVOLUTION OF ECOMMERCE Electronic commerce is having a revolutionary e ect on business. It is changing the way businesses interact with consumers, as well as the way they interact with each other. Electronic interactions are increasing the e ciency of purchasing, and are allowing increased reach across a global market. E-commerce is not a static eld, but is constantly evolving to discover new and more e ective ways of supporting business. Initially, e-commerce involved the use of EDI and intranets to set up long-term relationships between suppliers and purchasers. This increased the e ciency and speed of purchasing, but resulted in lock-in in the relationship. Both suppliers and purchasers had to invest signi cantly up-front in the relationship, so were not easily able to move their business elsewhere. The technological relationship between the parties was a friction factor, preventing free competition in the longer term. Often, the relationship was Address: Hewlett Packard Labs Filton Rd Stoke Gi ord, Bristol BS32 8EH...
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Agent mediated electronic commerce research at Hewlett Packard Labs, Bristol
Preist, Chris
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, Volume 2 (3)
Association for Computing Machinery – Jun 1, 2001
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