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Journals ACM SIGDOC Asterisk Journal of Computer... Volume 22 Issue 1

Commentary Ethnographic work can aid software development over time. A Room with a V i e w Geoffrey C. Bowker University of Illinois at Urbana-Champaign Urbana, IL 61801 bowker@alexia.lis.uiuc.edu I find much to agree with in Bader and Nyce's provocative and well-argued paper. I agree in a very general way with the position that there is "a demonstrable, fundamental gap between the knowledge the development communityvalues and that which cultural analysisyields"; however I do question the pessimistic view that we are dealing here with a fundamental epistemological difference-especiallythe strong claim that "it seems unlikely that cultural analysis will ever become part of the tool kit developers and programmers habitually draw upon." Even if this strong claim were true, for this year and the past several years and for the developers that the authors have worked with, I do not see how it could be true for all developers and all cultural analysis over all time. The authors use the shorthand of talking about the 'development community', but what exactly is that community? There are a number of different communities of practice-to use Jean Lave and Etienne Wenger's (1991) luminous phrase-involved in software development. Some developers are rooted in

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A room with a view: ethnographic work can aid software development over time

Bowker, Geoffrey C.
ACM SIGDOC Asterisk Journal of Computer Documentation , Volume 22 (1)
Association for Computing Machinery – Feb 1, 1998

More Info
  • Publisher Association for Computing Machinery
  • Copyright The ACM Portal is published by the Association for Computing Machinery. Copyright © 2010 ACM, Inc.
  • ISSN 0731-1001
  • D.O.I. 10.1145/571773.571778
  • Publisher site Get PDF  

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