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Journals ACM SIGCHI Bulletin Volume 31 Issue 4

A Research Agenda for Highly Effective HumanComputer Interaction: Useful, Usable, and Universal **Interim Report** Organizers: Jean Scholtz, Michael Muller, David Novick, Dan R. Olsen Jr., Ben Shneiderman, and Cathleen Wharton Workshop Attendees: Joelle Coutaz, Rae Earnshaw, Austin Henderson, Andruid Kerne, Mary Jones, Laura Leventhal, Helen M. Meng, William Newman, Steven Pemberton, Mary Beth Rosson, and Alistair Sutcliffe Foreword: The ACM SIGCHI (Association for Computing Machinery Special lnterest Group in Computer Human Interaction) community conducted a deliberative process involving a high-visibility committee, a day-long workshop at CH199 (Pittsburgh, PA, May 15, 1999) and a collaborative authoring process. This interim report is offered to produce further discussion and input leading to endorsement by the SIGCHI Executive Committee and then other professional societies. The scope of this research agenda included advanced information and communications technology research that could yield benefits over the next two to five years. The participants included representatives from several countries, but this draft needs refinement to satisfy the unique situations of each nation and each situation. Introduction useful systems will contribute to societal goals of providing quality services, improving education, and fosCenng a strong economic climate. More usable systems will result in safer, more reliable and more

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A research agenda for highly effective human-computer interaction: useful, usable, and universal

Scholtz, Jean; Muller, Michael; Novick, David; Olsen Jr., Dan R.; Shneiderman, Ben; Wharton, Cathleen
ACM SIGCHI Bulletin , Volume 31 (4)
Association for Computing Machinery – Oct 1, 1999

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