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Journals ACM Computing Surveys (CSUR) Volume 41 Issue 2

A Life-Cycle Perspective on Online Community Success ALICIA IRIBERRI and GONDY LEROY Claremont Graduate University Using the information systems lifecycle as a unifying framework, we review online communities research and propose a sequence for incorporating success conditions during initiation and development to increase their chances of becoming a successful community, one in which members participate actively and develop lasting relationships. Online communities evolve following distinctive lifecycle stages and recommendations for success are more or less relevant depending on the developmental stage of the online community. In addition, the goal of the online community under study determines the components to include in the development of a successful online community. Online community builders and researchers will bene t from this review of the conditions that help online communities succeed. Categories and Subject Descriptors: H.5.3 [Information Interfaces and Presentation]: Group and Organization Interfaces ”Asynchronous interaction, synchronous interaction, web-based interaction; H5.2 [Information Interfaces and Presentation]: User Interfaces ”User-centered design; H.4.3 [Information Systems Applications]: Communications Applications ”Bulletin boards, electronic mail General Terms: Design, Human Factors, Management Additional Key Words and Phrases: Online communities, lifecycle, success factors, literature review ACM Reference Format: Iriberri, A. and Leroy, G. 2009. A life-cycle perspective on online community

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A life-cycle perspective on online community success

Iriberri, Alicia; Leroy, Gondy
ACM Computing Surveys (CSUR) , Volume 41 (2)
Association for Computing Machinery – Feb 1, 2009

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