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A human/computer interface to accommodate user learning stages

A human/computer interface to accommodate user learning stages COMPUTING PRACTICES A Human/Computer Interface to Accommodate User Learning Stages Howard Mozeico Tektronix, Inc. 1. Introduction Often, users with widely divergent computer experience are required to interface with software. Many interfaces are designed to provide the greatest flexibility for the largest subset of users, but users with other needs and abilities find such a system either confusing or cumbersome. Although desktop and similar small computers are now available, not always are potential users familiar with their operation. In fact, the number of new inexperienced users appears to be growing. All of this suggests that a reassessment of the human/machine interface is in order. The design of an interactive application should take into account its intended users' familiarity with computers, as well as their understanding of and experience with the application package itself. However, familCR Categories and Subject Descriptors: D.2.2 [Software Engineering]: Tools and Techniques-user interfaces; H.1.2 [Models and Principles]: User/Machine Systems-human factors; 1.3.4 [Computer Graphics]: Graphics SUMMARY: Multiple interfaces can make computer software accessible to all users, from beginners to sophisticated operators. These entry points should correspond to five distinct levels of ability. Through a graduated learning process, the user becomes familiar with his/her present entry level while http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Communications of the ACM Association for Computing Machinery

A human/computer interface to accommodate user learning stages

Mozeico, Howard
Communications of the ACM , Volume 25 (2) – Feb 1, 1982
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References (6)

Publisher
Association for Computing Machinery
Copyright
Copyright © 1982 by ACM Inc.
ISSN
0001-0782
DOI
10.1145/358396.358398
Publisher site
See Article on Publisher Site

Abstract

COMPUTING PRACTICES A Human/Computer Interface to Accommodate User Learning Stages Howard Mozeico Tektronix, Inc. 1. Introduction Often, users with widely divergent computer experience are required to interface with software. Many interfaces are designed to provide the greatest flexibility for the largest subset of users, but users with other needs and abilities find such a system either confusing or cumbersome. Although desktop and similar small computers are now available, not always are potential users familiar with their operation. In fact, the number of new inexperienced users appears to be growing. All of this suggests that a reassessment of the human/machine interface is in order. The design of an interactive application should take into account its intended users' familiarity with computers, as well as their understanding of and experience with the application package itself. However, familCR Categories and Subject Descriptors: D.2.2 [Software Engineering]: Tools and Techniques-user interfaces; H.1.2 [Models and Principles]: User/Machine Systems-human factors; 1.3.4 [Computer Graphics]: Graphics SUMMARY: Multiple interfaces can make computer software accessible to all users, from beginners to sophisticated operators. These entry points should correspond to five distinct levels of ability. Through a graduated learning process, the user becomes familiar with his/her present entry level while

Journal

Communications of the ACM – Association for Computing Machinery

Published: Feb 1, 1982

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