A collaborative model for training non-IT workers Jean-Pierre Kuilboer, Noushin Ashrafi University ofMassachusetts, CollegeofManagement, DepartmentofMSIS l OOMorrisseyBlvd., Boston, MA, 02125 Hvion ½"nson Consultant, 7~chnicalEducation Specialists 49 Dover St., #42, Somerville, MA 02144 nd-users of information technology (IT) need substantial education, training, and support to harvest the uch-touted benefits of IT systems. The current efforts towards providing IT training for existing, non-IT workers are insufficient, and ineffective. Such efforts have created opportunities for some people and nightmares for others. In this paper we explore what can and should be done for non-IT workforce - made up of those who need to live with the technological revolution but in many cases do not know how. We then suggest a Private and Public Sector Collaboration (PPSC) model engaging industry, government, and higher education, with a central focus on providing a sustainable educational process to train non- IT workers. Section II presents the background of the problem, section III gives a description of the proposed model and an example to clarify the implementation process, section IV discusses who benefits from this model, and section five, the final section, offers conclusions. Background People of all ages, economic statuses, genders, and educational backgrounds need
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A collaborative model for training non-IT workers
Kuilboer, Jean-Pierre; Ashrafi, Noushin; Vinson, Vivion
Follow ACM SIGCAS Computers and Society
, Volume 29 (2)
Association for Computing Machinery – Jun 1, 1999
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