Abstract
Yellow counter, black phone. She asks to call her mom, off hours. The agency nurse says, "Sure." She speaks, and the story unfolds, escalating tones and expletives, hyperbole and guilt. She is tearful now, yelling. The nursing stations collective cringe, and relief when she hangs up. She wipes her eyes, smiles, and cheerfully says, "Thanks."Preview Only. This article cannot be rented because we do not currently have permission from the publisher.
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