Frequently Asked Questions

"Rented" articles can only be viewed at DeepDyve and cannot be downloaded, printed or shared. To download or print an article, DeepDyve conveniently includes a link alongside the “rental” button so that you can go directly to the publisher site to purchase or download the the article.

DeepDyve's agreements with our publisher partners are limited to rental, or view-only, access to their content. However, we do provide a link back to the publisher to download the PDF. When viewing the article on DeepDyve, click the "Information" button. There you will see a link "Publisher site: Get PDF" that will take you directly to the same article on the publisher site where you can purchase and download the PDF.

DeepDyve requires Internet Explorer 7.0 or later, Firefox 3 or later, and Safari 4 or later. Articles should load in under 30 seconds, if you are still experiencing a problem, please contact us at www.deepdyve.com/contact.

DeepDyve is proud to offer authoritative abstracts and articles from well respected journals as well as abstracts and filings from government databases including the USPTO and Clinical Trials. We have rich content in areas including Medical and Life Sciences and we are rapidly expanding into additional subject areas. You can also browse through our entire list of Journals by clicking the Browse All Content button on our homepage.

Premium articles are articles from publishers that typically charge an annual subscription or pay-per-view fee to read the full-text. These articles can often be unaffordable to individuals and small-mid-sized businesses. With DeepDyve, our users can "rent" and read-only the full article for as little as $0.99. Rented articles cannot be downloaded or printed. By renting articles with limited access, DeepDyve is able to offer huge savings of 90% or more.

"Preview Only" refers to those articles which can only be previewed but not rented because DeepDyve does not currently have permission from the publisher. If you would like to download and purchase Preview-only articles, or any of our Premium articles, first click the Information button on the article page. From there, click the "OpenURL" link. DeepDyve will take you directly to the article at the publisher's website to complete your transaction.

For as little as $0.99 you may read-only (no download or print) the full text of the article as often as you like for 24 hours or more.

When you choose a DeepDyve Basic plan, you can take advantage of our features absolutely for free.

• One-click rental of individual articles for as little as $0.99
• Suggested articles based on the topics of interests you provide at sign up
• Bookmarks to save your favorite articles
• Complete history of every article you have viewed and rented
• Email or RSS Alerts

For $4.99/month, you can rent and read up to 3 articles per month. Each article can be read as often as you like for up to 7 days. Articles can also easily be re-rented later as they are stored and displayed in you’re the rental history section of your home page.

For $9.99/month, you can rent and read up to 10 articles per month. Each article can be read as often as you like for up to 7 days. Articles can also easily be re-rented later as they are stored and displayed in you’re the rental history section of your home page.

For $19.99/month, you can rent up to 25 articles per month. These articles can be read for an unlimited length of time as long as your Gold Plan is active, subject to DeepDyve's terms of service.

If at any time you are dissatisfied with your DeepDyve subscription, canceling is easy. Simply sign into your account. Then look for "Hi " in the upper-right corner. From the drop-down menu, choose Account Settings. From this screen, you will see your current plan type in the upper-right. Below your plan, click "Change plan" and from here you can switch from your monthly subscription plan to a Basic Rental Plan by clicking the "Switch to Basic" link. Then follow the instructions to complete the switch. With the Basic Plan, you will no longer be charged a monthly fee, and will continue to enjoy DeepDyve's free features. If you would like to discontinue your Basic plan, it’s free so you can simply walk away.

We want you back! Simply log back in using your old email address and password. We will keep your Basic account active free of charge so that you can continue to take advantage of the many features that come with having a DeepDyve account. Once you log back in, click on the "Basic" link next to your username in the upper-right portion of your screen. From there, you can upgrade to a subscription plan and follow the steps to confirm your payment details.

No, you will need to purchase one full month of a Bronze, Silver, or Gold plan.

Yes, we do! If you are in an organization or department with 5 employees or 500, we have a Group Plan that's right for you. Click here to learn more.

DeepDyve currently accepts these credit cards: Visa, MasterCard, and American Express.

DeepDyve does not store your credit card information. We’ve partnered with PayPal to handle our transactions and maintain the security of your financial information. PayPal is an eBay company that allows its 75 million members to send money without sharing any financial information. To learn more about PayPal, please visit www.paypal.com.

DeepDyve enables you to refine your searches to fit your own criteria. In the DeepDyve search bar, click on "Refine". You may limit your search to specific areas, such as Patents or Life Sciences. You may also filter your results even further by clicking "Advanced Filters" at the bottom of the Refine menu. With Advanced Filters, you can narrow your results by specific words, Title, Author, date range, Data Source, Journal name and more.

DeepDyve includes partial and approximate matches when you ask for an exact phrase. For exact matches, either place “” around the words you are matching, or enter the words into DeepDyve's Advanced Filter.

From your search results screen, you can click Email Alerts or RSS Alerts. Your search query will automatically run in the background and deliver new results to you each day at your preferred destination.