Performance Measurement and Metrics Volume 9 Issue 3

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Performance Measurement and Metrics Volume 9 Issue 3

How you can evaluate the integrity of your library service quality assessment data Intercontinental LibQUAL+® analyses used as concrete heuristic examples

Bruce Thompson; Martha Kyrillidou; Colleen Cook

Follow Performance Measurement and Metrics , Volume 9 (3): 14 Emerald Publishing – Oct 31, 2008

Library assessment on a budget Using effect size meta‐analysis to get the most out of the library‐related survey data available across campus

Eric Ackermann

Follow Performance Measurement and Metrics , Volume 9 (3): 10 Emerald Publishing – Oct 31, 2008

Getting our priorities in order: are our service values in line with the communities we serve?

Jocelyn S. Duffy; Damon E. Jaggars; Shanna E. Smith

Follow Performance Measurement and Metrics , Volume 9 (3): 21 Emerald Publishing – Oct 31, 2008

When the evidence is not enough Organizational factors that influence effective and successful library assessment

Steve Hiller; Martha Kyrillidou; Jim Self

Follow Performance Measurement and Metrics , Volume 9 (3): 8 Emerald Publishing – Oct 31, 2008

LibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials)

Sayeed Choudhury; Martha Kyrillidou; Fred Heath; Colleen Cook; Bettina Koeper; Reinhold Decker

Follow Performance Measurement and Metrics , Volume 9 (3): 7 Emerald Publishing – Oct 31, 2008

Drilling the LibQUAL+® data for strategic planning

E. Stewart Saunders

Follow Performance Measurement and Metrics , Volume 9 (3): 11 Emerald Publishing – Oct 31, 2008

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Performance Measurement and Metrics Volume 9 Issue 3

1 - 6 of 6 articles

Bruce Thompson; Martha Kyrillidou; Colleen Cook

Follow Performance Measurement and Metrics , Volume 9 (3): 14 Emerald Publishing – Oct 31, 2008

Follow Performance Measurement and Metrics , Volume 9 (3): 10 Emerald Publishing – Oct 31, 2008

Jocelyn S. Duffy; Damon E. Jaggars; Shanna E. Smith

Follow Performance Measurement and Metrics , Volume 9 (3): 21 Emerald Publishing – Oct 31, 2008

Steve Hiller; Martha Kyrillidou; Jim Self

Follow Performance Measurement and Metrics , Volume 9 (3): 8 Emerald Publishing – Oct 31, 2008

Sayeed Choudhury; Martha Kyrillidou; Fred Heath; Colleen Cook; Bettina Koeper; Reinhold Decker

Follow Performance Measurement and Metrics , Volume 9 (3): 7 Emerald Publishing – Oct 31, 2008

Follow Performance Measurement and Metrics , Volume 9 (3): 11 Emerald Publishing – Oct 31, 2008