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Performance Measurement and Metrics Volume 1 Issue 1

Subject Areas: Literature and Literary Theory; ;
Publisher: MCB UP Ltd - Emerald Publishing
ISSN: 1467-8047
SJR: 22

LitStream

Journal Article

Developing national network statistics and performance measures for US public libraries: issues, findings and recommendations

John Carlo Bertot; Charles R. McClure; Joe Ryan

2000 Performance Measurement and Metrics

doi:10.1108/EUM0000000007225

This paper is an interim report of a study under way in the USA with the goal of developing a core set of national statistics and performance measures that librarians,researchers, and policy‐makers can use to describe public library and library‐based state‐wide network use of the Internet and...
LitStream

Journal Article

Performance or measurement?

J. Stephen Town

2000 Performance Measurement and Metrics

doi:10.1108/EUM0000000007224

This paper has been updated from the article that appeared in the ‘Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services 1997’. It questions whether current UK systems of performance measurement and associated data collection...
LitStream

Journal Article

The ESEP Project at Glasgow Caledonian University and the implications for LIS evaluation

John Crawford; Sarah Riley

2000 Performance Measurement and Metrics

doi:10.1108/EUM0000000007223

This paper considers the assessment and enhancement of student feedback within a University Library context. It examines the assessment of the overall experience of the student of the university as a whole and the role that the library plays in that. Lessons can be learned from the article about...

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