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Measuring Business Excellence Volume 4 Issue 4

Knowledge as a transformation agent

Davis Klaila

Follow Measuring Business Excellence , Volume 4 (4): 7 Emerald Publishing – Dec 1, 2000

System equivalence: the application of joint optimization

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Follow Measuring Business Excellence , Volume 4 (4): 7 Emerald Publishing – Dec 1, 2000

WHY MEASUREMENT INITIATIVES FAIL

Andy Neely; Mike Bourne

Follow Measuring Business Excellence , Volume 4 (4): 5 Emerald Publishing – Dec 1, 2000

BEST business excellence: an expanded view

Rick L. Edgeman

Follow Measuring Business Excellence , Volume 4 (4): 3 Emerald Publishing – Dec 1, 2000

ISO 9000 - 2000 version:: implications for applicants and examiners

George P. Laszlo

Follow Measuring Business Excellence , Volume 4 (4): 4 Emerald Publishing – Dec 1, 2000

Ten key ingredients for making SPC successful in organisations

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Follow Measuring Business Excellence , Volume 4 (4): 4 Emerald Publishing – Dec 1, 2000

Service Quality in the Knowledge Age Huge Opportunities for the TWENTY‐FIRST Century

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Follow Measuring Business Excellence , Volume 4 (4): 6 Emerald Publishing – Dec 1, 2000

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Follow Measuring Business Excellence , Volume 4 (4): 7 Emerald Publishing – Dec 1, 2000

Marvin Washington; Marla Hacker

Follow Measuring Business Excellence , Volume 4 (4): 7 Emerald Publishing – Dec 1, 2000

Andy Neely; Mike Bourne

Follow Measuring Business Excellence , Volume 4 (4): 5 Emerald Publishing – Dec 1, 2000

Follow Measuring Business Excellence , Volume 4 (4): 3 Emerald Publishing – Dec 1, 2000

Follow Measuring Business Excellence , Volume 4 (4): 4 Emerald Publishing – Dec 1, 2000

Follow Measuring Business Excellence , Volume 4 (4): 4 Emerald Publishing – Dec 1, 2000

Michael Harris; H. James Harrington

Follow Measuring Business Excellence , Volume 4 (4): 6 Emerald Publishing – Dec 1, 2000